Checkered Flag Motor Car Company

Service Coordinator

US-VA-Virginia Beach
Category
Call Center

Overview

Checkered Flag Motor Car Company

Drive a Winning Career with Checkered Flag

               

At Checkered Flag, we’ve been providing drivers in Norfolk, Chesapeake, Portsmouth, Newport News, and Hampton with first-rate vehicles and services since 1964. In the 50+ years that have passed since then, we’ve expanded our vision of service to over 10 different dealerships in the area. We’ve done this all without compromising our vision and mission, because we know it’s our commitment to excellence that has allowed us to reach the level of success we’ve been fortunate enough to achieve.

 

As a Service Coordinator at Checkered Flag, you will be at the forefront of the automotive industry. You will have the opportunity to work with the latest equipment and technology in state-of-the-art

Responsibilities

As a Service Coordinator, each day will bring new opportunities, but you will always be involved in:

  • Answering all calls inbound to the Service Department: scheduling all appointments and providing assistance appropriate to the caller’s needs
  • Coordinate customer’s vehicle service appointments, including scheduling and coordinating loaner or rental vehicles, as applicable
  • Monitor scheduled reservations,contacting no-shows daily to reschedule

Qualifications

We are looking for someone who is high energy, driven, and has proven customer service skills. A successful candidate will be highly detail-oriented with solid organizational and time-management skills, possess excellent communication and interpersonal skills, along with strong customer service and active-listening abilities. The ideal candidate is someone with a winning attitude who sees obstacles as opportunities.

  • High school diploma or equivalent
  • Working knowledge of computers; ADP experience, preferred
  • Passion to change a onetime customer into a “Customer for Life”
  • Must be flexible to work weekdays until 7PM and Saturdays

 

Benefits

At Checkered Flag, we realize our employees are our number one asset. That is why we offer continued growth opportunities for employees who have talent, energy, and ambition to succeed in a world class environment.  Take a look at some of the benefits you will enjoy as a member of our team!

  • Medical, dental, vision coverage and more!
  • Company paid Life and Short Term Disability Insurance
  • 401(k) retirement savings plan with Company profit sharing
  • Paid Time Off
  • Paid day to participate in local charity events
  • Referral bonuses
  • Paid training
  • Recognition events to recognize top performers
  • Employee and family discounts

 

Come and join a dynamic industry leader!  If you are looking for a phenomenal career as a Service Coordinator, Checkered Flag is the place for you.

 

All applications and resumes are kept strictly confidential. Checkered Flag Motor Car Company, Inc. is an EEO Employer and a Drug Free Workplace.

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